đź“„ Privacy Policy

Effective Date: May 28, 2025

At Orendain Brands LLC (“Orendain Brands,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.orendainbrands.com (the “Site”) or communicate with us.

Orendain Brands operates primarily in the United States, including Arizona, New Mexico, Nevada, California, and Texas, and may serve customers or visitors from other states. This Privacy Policy applies to all users of our Site across the United States.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms
  • Request product or business information
  • Communicate with us via email or phone
  • Subscribe to newsletters or updates
  • Interact with our website

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Business contact information
  • Any information you choose to provide in communications

We may also automatically collect limited technical information when you visit our Site, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access

This information helps us improve website functionality and performance.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Responding to inquiries or requests
  • Providing information about our products and services
  • Supporting business communications and customer service
  • Improving our website and user experience
  • Maintaining website security and performance
  • Sending communications you have requested or agreed to receive

We do not use your personal information for automated decision-making or profiling.

3. Sharing and Disclosure of Information

We do not sell personal information.

We may share personal information with trusted third-party service providers that support our business operations, including:

  • Website hosting providers
  • Email and communication services
  • Analytics providers
  • IT and security service providers

These service providers are authorized to use personal information only as necessary to perform services on our behalf.

We may also disclose personal information:

  • When required by law or legal process
  • To protect the safety, rights, or property of our company, customers, or users
  • In connection with a business transaction such as a merger, acquisition, or asset transfer

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

Cookies are small data files stored on your device. These technologies may be used to:

  • Understand how visitors use our website
  • Improve website performance
  • Maintain website security
  • Provide relevant content

You can configure your browser to refuse cookies or delete existing cookies. However, disabling cookies may affect certain features of the Site.

We may use third-party tools such as website analytics services to understand usage patterns and improve our services.

5. Data Security

We implement reasonable technical and administrative safeguards designed to protect personal information from unauthorized access, misuse, loss, or alteration.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to inquiries
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When personal information is no longer needed, it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request that we limit or stop certain communications

To exercise your rights, you may contact us at:

Joel@orendainbrands.com

We will respond to requests within a reasonable timeframe consistent with applicable law.

8. California Privacy Rights (CCPA / CPRA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

These rights include:

  • The right to know what personal information we collect
  • The right to request deletion of personal information
  • The right to correct inaccurate information
  • The right to limit the use of certain personal information
  • The right to opt out of the sale of personal information
  • The right not to be discriminated against for exercising your privacy rights

Orendain Brands does not sell personal information.

Categories of Personal Information Collected

We may collect the following categories of personal information:

  • Identifiers (such as name, email address, phone number)
  • Commercial or business information
  • Internet or network activity information
  • Communications information

Sources of Personal Information

We collect personal information:

  • Directly from you
  • Through website interactions
  • Through communications with our business

Purpose of Collection

We collect personal information to:

  • Provide information about our products and services
  • Respond to inquiries
  • Maintain business operations
  • Improve website performance
  • Comply with legal obligations

To submit a California privacy request, contact:

Joel@orendainbrands.com

9. Children’s Privacy

Our website is intended for business and general informational use and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

We encourage users to review the privacy policies of any third-party websites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with the revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Orendain Brands LLC
Email: Joel@orendainbrands.com

Thank you for visiting Orendain Brands. We value your trust and are committed to protecting your privacy.